Carphone Warehouse is providing cash-strapped existing TalkTalk customers with an ‘emergency’ broadband tariff.
The tariff, where TalkTalk will waive its £6.49 monthly charge for six months, is aimed at customers that are struggling to pay their monthly bills. It is available from today (30 January).
Customers will instead pay just £10.50 a month for the line rental – although the service will be slower than its basic offering of ‘up to 8GB per second’, at 512Kb per second.
The plan comes with a monthly download limit of 1GB instead of 40GB and includes UK weekend calls and anytime calls to other TalkTalk customers. It is available to customers that have been with the service for six months or more, after which they will be moved back onto the standard myTalkTalk package.
Carphone CEO, Charles Dunstone, said: ‘We want to help our customers as much as we can, as we know many face financial difficulties this year.’
Meanwhile, the business-to-business division of the TalkTalk Group, Opal, is introducing a new business grade broadband product to ‘undercut BT’ and open new revenue streams for partners, on Monday (2 February). Opal aims to gain 20% of the business broadband market share in a year from the move.
Opal will offer the business-grade broadband, which utilises ADSL2+ technology and offers speeds of up to 24Mbps and network prioritisation, either as a component-based product to allow resellers and systems integrators to build their own bundles, or as a ready built package with up-front commissions.