Phones 4u deter staff from cashback deals with new commission system

Phones 4u deter staff from cashback deals with new commission system
The retailer has brought in a new commission system for its staff, which penalises them for giving cashback deals.

The new system means staff will personally lose out on an amount that equates to 10% of the cashback they give away. For example, if a staff member gives away £100, they will have £10 cut from their commission.

Phones 4u had increased the number of cashback deals recently - by giving staff the power to offer varied amounts of cashback to close a deal.

The retailer has introduced a system of billed credits on certain tariffs. Like cashback, it gives money back to the customer after sale. Billed credits give money off a customers bill on a monthly basis.

Furthermore, Phones 4u has knocked £1 staff commission off all tariffs, whilst commission on insurance rose by £1. Staff can now get £5.50 for each insurance pack they sell.






Written by Mobile Today
Mobile Today

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