8/27/2009 11:54:00 AM
Retailers concerned over N97’s high returns
Retailers have started to shy away from selling the Nokia N97 following the device’s apparent high return rate.
Nokia has denied there are widespread problems; however, Orange has removed the N97 from its listings altogether, while Carphone Warehouse staff were told in an email they must warn customers of the device’s software problems prior to selling it.
High ranking 3 insiders also told Mobile of the N97’s software problems and high return rates. Issues involve screen freezing and the unprompted closing down of applications.