8/27/2009 12:11:00 PM
Job cut fears mount at T-Mobile
T-Mobile MD Richard Moat has sparked concern among employees over drastic staff cuts that could be carried out as a result of ‘performance management’.
Recent comments made by the new MD prompted members of Connect, a communications union, to raise concerns with their representatives about the way ‘performance management’ might be used.
Staff had voiced anxieties after reports there could be dramatic cuts to the firm’s cost base, most likely to include job losses.
The ‘number and types of concerns’ being made pushed the union to write a letter directly to HR director Mark Martin, which called for clarification on the policy of performance management and asked whether creating a ‘culture of fear’ would be motivational.
The letter to T-Mobile said: ‘We are aware that the company is actively targeting the bottom 20% of performers in all teams with the aim of performance managing 10% of employees out of the business.
‘This arbitrary and statistically indefensible approach to quotas can only lead to inappropriate and unfair targeting and abuse, with potential legal implications for the company.’
Former Orange Romania chief Moat, who started at T-Mobile in June, is known for making job cuts to make businesses more efficient.
Martin categorically denied the claim in his response, but also wrote: ‘Although I absolutely believe that good performance management should lead to individuals improving to the levels required, it is inevitable that not all of our employees will either be able, or willing to make the necessary improvements.’
The network maintains that it has always had a quarterly performance management regime and depending on the outcome, individuals are put forward for the performance programme to be brought up to scratch.