9/17/2009 11:44:00 AM
Vodafone to get staff to sell more services
Vodafone retail staff are being encouraged to sell a package of unlimited games, music and sat nav services to customers in return for extra commission in September and October.
Staff have been told that they will receive an extra £4 commission for every ongoing connection to the package, which costs £7 per month with the first month offered for free.
One staffer said: ‘They are trying to create a more solid customer base and maximise profit.’
Another employee added that they would only see commission if the consumer signs for the life of the contract.