10/15/2009 10:44:00 AM
Mobile broadband users unhappy with speeds and poor coverage
More than three quarters of mobile broadband users were unhappy with speeds, while 60% of consumers said their coverage was ‘poor’.
The results follow Carphone Warehouse claims that mobile broadband sales have peaked.
The survey of 750 users by Thinkbroadband.com found that 76% were not satisfied with their speeds and 60% felt coverage was poor. Only 3% said coverage was ‘excellent’ and less than one third said coverage was ‘adequate’.
The survey reinforced Carphone chief Charles Dunstone’s claim that sales are declining. Speaking last week, he said: ‘We get a sense the mobile broadband thing has peaked.
‘We are seeing some of those people begin to realise that the band width you get on mobile broadband is so much less than you get on a fixed line.’
Rob Webber of Broadband-expert.co.uk said: ‘As a comparison website, we have seen mobile broadband drop.’