11/17/2009 5:06:00 PM
T-Mobile admits customer data was sold on
T-Mobile has admitted its network is involved in the investigation into a mobile company for selling customer data by the Information Commissioner’s Office (ICO).
The information was allegedly sold by a T-Mobile employee, to other companies to cold call customers when their contract was due to expire.
The company alerted the watchdog about the practice and is now helping with the investigation.
The ICO’s team obtained search warrants to enter the premises of the T-Mobile when it was informed about the breach.
Information Commissioner, Christopher Graham said he is planning to prosecute the staff involved and will be using the case to demonstrate that jail sentences are necessary in cases where personal data is sold.
T-Mobile said in a statement: ‘T-Mobile takes the protection of customer information seriously. When it became apparent that contract renewal information was being passed on to third parties without our knowledge, we alerted the Information Commissioner’s Office.
‘Working together, we identified the source of the breach which led to the ICO conducting an extensive investigation which we believe we will lead to a prosecution. While it is deeply regrettable that customer information has been misappropriated in this way, we have proactively supported the ICO to help stamp out what is a problem for the whole industry.
‘We had been asked before today to keep all information on this case strictly confidential so as to avoid prejudice to the investigation and prosecution.’