has announced a ‘simplified portfolio’ of pay monthly price plans, confirming
the demise of its well-known Combi and Flext tariffs.
was tipped by Mobile at the start of
January, when a presentation was sent by the operator claiming the new price
plans will allow ‘great customer offers’, ‘ultra flexibility’ and better value.
will see 12 month contracts removed and new Sim-only plans replacing the Solo
tariffs will allow customers to choose from ‘flexible’ boosters of unlimited
texts, landline calls, internet and roaming boosters.
said its new portfolio means customers can ‘personalise’ their plan based on
the type of handset they want, the way they use their phone and how much they
want to spend each month.
operator said the ‘revamp’ addresses ‘the insight that consumers feel the
mobile market is too complicated and confusing’.
Mitchell, head of pay monthly at T-Mobile, said: ‘We know from speaking to our
customers that there’s a lot of confusion when it comes to selecting a new
mobile phone contract. We’re simplifying our portfolio and making our plans
more personalised and flexible.
our customers tell us what they value most and create a package around their
choices. And our Flexible Boosters are available to our customers
regardless of the plan they choose, so they can continue to change their
package to suit them any time they wish.’