Ofcom launches new guide to mobile phone deals

Ofcom launches new guide to mobile phone deals

Ofcom has teamed up with Consumer Focus and the Communications Consumer Panel to help mobile phone customers save money on deals.

The trio has published a guide aimed at helping consumers pick their way through the maze of deals on the market.

The guide provides helpful tips on what information consumers should know from a provider before buying, such as information on additional costs, the length of contract, details on upgrades and network coverage.

It also explains the differences between pay-as-you-go and contract and advises consumers to use the Ofcom accredited website BillMonitor to shop around for the best deals.

Other tips include checking out mobile coverage in the UK before buying and switching to cheaper online billing. There is also advice on using mobile phones abroad and how to keep your mobile number when changing provider.

Ed Richards, Ofcom’s chief executive said: ‘Ofcom wants to ensure that consumers are getting the best from their mobile deal. This guide is designed to help consumers make informed decisions and to get the best from what's on offer in the market today.’

 

 

Consumer Focus Chief Executive, Mike O’Connor said data shows that only one in five of consumers find it easy to navigate the market, adding: ‘ With more than nine million mobile phone deals available, it’s hardly surprising.’

He said the guide would better arm consumers to find the best deal.’

 

 


Written by Mobile Today
Mobile Today

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