Orange data issues resolved

Orange data issues resolved

Orange has resolved a data issue, after some users suffered an outage yesterday (19 August).

The operator said the problem – which saw some mobile customers experience ‘reduced’ data access – was caused by ‘an unusual software issue, which combined with a separate and localised hardware failure, both happening at the same time’.

An Orange spokesman said: ‘Further to some data access problems witnessed on our network yesterday, we can confirm that normal service has been fully restored.

'The outage was caused by an unusual software issue, which combined with a separate and localised hardware failure, both happening at the same time. This affected a small number of APNs and meant that some, but not all, of our mobile data customers had problems accessing the mobile internet.

’We'll continue to monitor network performance closely, and would like to apologise once again for any inconvenience caused.’

Written by Mobile Today
Mobile Today

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Worked this morning in Maidstone. Not working this afternoon in West Sussex :(
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