Assistant Manager - London (O2 Retail) x 2

Job Reference:  nab299
Location: London
Rewards: £25k, OTE £36k (Currently being Achieved)
An exciting Retail Management opportunity is currently available in our clients LONDON store. The successful candidate will be experienced within Mobile Phone Retail and will also be ready to Manage their own store within the next 12 months. This is an fantastic opportunity with amazing career progression prospects.

The store is one of the UK's top performing stores.

The purpose of the role is to work with the Branch Manager to manage the effective and efficient running of the branch in order to exceed the budgeted profit target. The Branch Management team is responsible for delivering the sales numbers through the team, supporting, challenging and developing the team, looking after the customers and living the values of this Major UK Network operator.
 Duties & Responsibilities
· Instil the behaviours that allow others to achieve targets
 · Develop a sense of team within the branch
 · Make sure all team members are up to speed with propositions and offers, and provide specific product training
 · Develop all team members in their knowledge of selling and procedures etc
 · Carry out the morning briefing to cover new deals, changes, issues and provide the trading focus for the day
 · Carry out a de-brief at the end of the day
 · Greet the customers
 · Carry out administrative tasks and apply and monitor procedures - including employee rotas, reconciliations paperwork, returns and faulty items, audits, cashing up and banking and MyHR system tasks. Where appropriate delegate these to others
 · Maintain an overview of the performance of the whole branch
 · Monitor the performance of the team throughout the day to check the use of the sales tools and the application of behaviours
 · Sell and use the sale as a training/coaching tool for team members
 · Allocate daily activities for housekeeping to ensure the branch is well presented
 · Be on hand to deal with employee queries
Skills & Experience
 · Communication skills. Approachable
 · Organisation skills
 · Product knowledge
 · Problem solving ability
 · Influencing skills
 · Training/coaching skills
 · Customer orientation and interpersonal skills
 · Selling skills
 · Willing to take accountability for their decisions
 · Self-starter and able to work on own initiative
 · Time management, planning and prioritising and contingency planning, organised and flexible
 · Leadership skills including the ability to motivate the team

Written by Mobile Today
Mobile Today


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